The Buchanan Advantage: Freight Brokerage and 3PL Support

Why Shippers Choose Buchanan Logistics

The Buchanan Advantage is built around experienced people, dependable carrier capacity, responsive customer service, freight visibility, and transportation solutions designed around each shipper's needs. Buchanan Logistics helps businesses coordinate freight across North America through freight brokerage, 3PL services, managed transportation, and access to qualified carrier partners.

Shippers work with Buchanan Logistics when they need more than someone to arrange a truck. They need a logistics partner that can help secure capacity, coordinate transportation, provide shipment updates, respond when conditions change, and support both routine freight and more demanding transportation requirements.

With nearly three decades of Buchanan transportation experience, our logistics professionals help customers manage freight based on shipping lanes, equipment requirements, delivery schedules, service expectations, freight volume, and business priorities.

Freight Brokerage and 3PL Support Built Around Your Business

Buchanan Logistics is a freight brokerage and third party logistics provider that connects shippers with qualified trucking carriers and equipment suited to their transportation requirements.

Instead of managing multiple transportation vendors independently, customers can work with Buchanan Logistics to coordinate carrier capacity, shipment details, pickup requirements, delivery schedules, freight visibility, and communication from origin to destination.

Our freight brokerage and 3PL capabilities can support:

Full truckload transportation
Less than truckload freight
Dry van shipping
Flatbed transportation
Expedited freight
Heavy haul transportation
Specialized freight
HAZMAT freight coordination
Team service
Drop trailer programs
Project freight
Cross border transportation
Managed logistics programs

This range of transportation options gives businesses one logistics resource for both planned freight and changing shipping requirements.

Carrier Capacity When Your Business Needs It

Access to dependable carrier capacity is one of the main reasons businesses work with an experienced freight brokerage. Buchanan Logistics maintains relationships with qualified carrier partners throughout the United States, Canada, and Mexico to help customers find transportation options across different freight lanes, equipment types, and markets.

Buchanan currently works with more than 15,000 truckload and LTL carrier partners. This network helps our logistics professionals respond when freight volumes increase, lanes change, specialized equipment is required, or available capacity becomes tighter.

Customers can use Buchanan Logistics for a single shipment, recurring freight, project transportation, surge capacity, or larger transportation programs without having to build and maintain an extensive carrier network internally.

24/7 Customer Support for Active Freight

Transportation does not always follow standard business hours. Buchanan Logistics provides 24/7 customer support for active freight and time critical transportation needs so customers have access to assistance when shipment conditions change.

Customers also work with a dedicated logistics professional who becomes familiar with their freight, shipping lanes, facilities, delivery requirements, and service expectations. This creates a consistent point of contact rather than requiring shippers to explain their transportation needs from the beginning each time freight moves.

Learn more about the customer experience on our What to Expect page.

Freight Visibility and Proactive Communication

Shippers need reliable information throughout the transportation process. Buchanan Logistics combines shipment monitoring, transportation technology, and direct communication to help customers stay informed from pickup through delivery.

Our logistics technology supports:

Real time shipment tracking
Electronic data interchange
Transportation Management Systems
Web billing
Project specific billing
Shipment status information
Transportation reporting

Technology is supported by experienced logistics professionals who communicate shipment changes, delays, exceptions, and delivery information. Visibility is most valuable when customers can use that information to make decisions before a transportation issue affects production, inventory, staffing, or customer commitments.

Transportation Solutions for Different Freight Requirements

No two businesses manage freight exactly the same way. Transportation needs may vary by commodity, shipping lane, volume, equipment, facility requirements, delivery timing, or customer expectations.

Buchanan Logistics can coordinate transportation for:

Full Truckload: Dedicated truckload transportation using dry van, flatbed, step deck, Conestoga, removable gooseneck, and other equipment options.
LTL Freight: Transportation for shipments that do not require an entire trailer.
Expedited Freight: Transportation support for shipments with urgent or time sensitive delivery requirements.
Specialized Freight: Coordination for oversized, overweight, high value, heavy, irregular, or complex cargo.
Heavy Haul: Transportation planning for freight requiring specialized trailers, routing, permits, escorts, or project coordination when applicable.
Cross Border Freight: Transportation coordination between the United States, Canada, and Mexico.
Managed Logistics: Ongoing transportation support that may include carrier sourcing, freight tendering, tracking, appointment coordination, reporting, and exception management.

Businesses can review our transportation options in more detail on the Freight Capabilities page.

Flexible Freight Support as Shipping Needs Change

Transportation requirements can change because of production schedules, customer demand, seasonal volume, weather, tight carrier capacity, new shipping lanes, project deadlines, or growth into new markets.

Buchanan Logistics helps customers respond by providing access to transportation options that can adjust as those requirements change. This flexibility can support companies that need spot freight capacity, recurring truckload transportation, project freight, specialized equipment, surge support, or managed transportation across multiple facilities.

“I wanted to take a moment to express my gratitude for the outstanding service Robert H. provided us with. His dedication to scheduling and keeping us informed on the delivery of our crane was truly remarkable. We appreciate all your efforts and your commitment to providing exceptional service. Your professionalism and attention to detail did not go unnoticed. Thank you for making our experience a positive one. We look forward to working with you again in the future.” – P.N.

Managed Logistics for More Complex Transportation Programs

Some businesses need more than shipment by shipment freight brokerage. Buchanan Managed Logistics Solutions provide ongoing transportation support based on how a customer's operation actually functions.

Managed logistics support may include:

Transportation planning
Carrier sourcing
Freight tendering
Shipment tracking
Appointment coordination
Transportation reporting
Exception management
Freight visibility
Day to day logistics coordination

For larger transportation programs, dedicated logistics professionals can work closely with customer facilities to support recurring freight, high priority shipments, changing capacity requirements, and other transportation needs.

Experience Across North America

Headquartered in Fort Wayne, Indiana, Buchanan Logistics coordinates freight throughout the United States, Canada, and Mexico. Our North American carrier relationships help customers manage freight across regional and long distance shipping lanes while maintaining one point of logistics coordination.

Cross border transportation can involve additional carrier, documentation, timing, and delivery requirements. Buchanan Logistics works with customers and carrier partners to coordinate those details as part of the overall transportation plan.

Safety, Carrier Qualification and Service Standards

Dependable freight service starts with qualified transportation partners. Buchanan Logistics supports customers through carrier qualification processes that include authority and insurance verification, performance review, and attention to applicable transportation requirements.

Carrier selection also considers the requirements of the individual shipment, including equipment, operating area, freight type, delivery expectations, and transportation experience.

Buchanan has historically reported a claim ratio below 0.5% and a service coverage ratio above 99.5%. These performance standards are supported by freight tracking, communication, transportation planning, documentation, and active problem resolution throughout the shipping process.

Recognized Freight Brokerage and 3PL Experience

Buchanan Logistics has earned recognition within the freight brokerage and third party logistics industry. In 2026, Buchanan Logistics was included among the Transport Topics Top 100 Freight Brokerage Firms and the Armstrong & Associates Top 100 Domestic Transportation Management 3PLs.

Industry recognition reflects the scale of Buchanan's transportation operations and carrier relationships, but the focus remains on helping customers secure capacity, maintain visibility, communicate effectively, and move freight according to their business requirements.

“I have been using Buchanan... for my shipments for over 5 years and I am never disappointed with the service I receive… Buchanan is willing to go above and beyond for their customers and it shows with the positive feedback we get from the receivers… Zero issues. I highly recommend Buchanan…” – J.S.

Partner With Buchanan Logistics

Whether your business needs freight brokerage, full truckload transportation, LTL support, specialized freight coordination, expedited transportation, additional carrier capacity, or managed logistics, Buchanan Logistics brings together experienced people, technology, qualified carrier partners, shipment visibility, and responsive customer service.

The Buchanan Advantage gives shippers a logistics partner that can help reduce transportation complexity, maintain freight visibility, protect delivery schedules, and adjust as shipping requirements change.

Ready to discuss an upcoming shipment or transportation program? Submit your freight information through our Rate Request page.

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