FAQ - Frequently Asked Questions
How do I update my carrier information with Buchanan Logistics?
If your company's information changes, it is important to notify Buchanan Logistics as soon as possible so your carrier profile remains accurate and up to date. This includes changes to your company name, contact information, insurance coverage, operating authority, tax information, payment details, equipment, or other business records.
To update your carrier information, please contact our Carrier Support team by emailing carrierinquiry@buchananlogistics.com. Include your company name, MC or DOT number, and the details of the information that needs to be updated. If supporting documentation is required, such as an updated insurance certificate or operating authority, please include it with your request to help avoid delays.
Keeping your carrier information current helps ensure you remain eligible for freight opportunities, receive important communications, and avoid delays related to onboarding, load assignments, or payment processing.
If you have questions about updating your information or are unsure what documentation is needed, our Carrier Support team is available to assist you throughout the process.
Fill out a Carrier Application
or to begin the process of approval.
Additional Carriers and Transportation Partners Information
How do I submit an invoice as a carrier? | How do I contact Buchanan Logistics if I have questions as a carrier? | How does a freight broker help carriers? | Why do freight brokers vet carriers? | How does Buchanan Logistics select carriers? | Buchanan Logistics Carrier Lane Request | Buchanan Connecting Carriers with Freight
