How do I contact Buchanan Logistics if I have questions as a carrier?

If you have questions as a carrier, Buchanan Logistics offers several ways to get the support you need. For questions about a current load, scheduling, or other transportation-related matters, your Carrier Sales Specialist should be your first point of contact. They are familiar with your shipment and can often provide the fastest assistance.

If you need general carrier support or have questions about onboarding, updating your carrier information, or other account-related topics, email carrierinquiry@buchananlogistics.com.

For invoice submission, carriers should upload invoices and supporting documents through the Buchanan Logistics Carrier Portal. If you have opted out of using the portal, you may submit your invoice by emailing BCNL@buchananlogistics.com.

Visit the Carrier Portal using the button below.

If your question is about the status of an invoice or payment for a completed load, please contact our Billing team at carrierpay@buchananlogistics.com.

Whether you need help with onboarding, freight opportunities, documentation, or payment-related questions, our team is committed to providing responsive support and helping you keep your business moving.

Additional Carriers and Transportation Partners Information

How does a carrier submit an invoice? | What is carrier onboarding? | How do freight brokers help carriers find loads? | What makes a good freight carrier partnership? | How do I check payment status on a load? | What is the difference between a freight broker and a dispatch service? | Buchanan Logistics Carrier Lane Request | Buchanan Connecting Carriers with Freight