FAQ - Frequently Asked Questions
How do I submit an invoice as a carrier?
Buchanan Logistics offers two convenient ways for carriers to submit freight invoices after a load has been delivered.
If you are registered to use the Buchanan Logistics Carrier Portal, log in to upload your invoice along with the required supporting documents, such as the signed Bill of Lading (BOL) and any additional paperwork requested for the shipment. Submitting documents through the portal is the fastest and most efficient way to begin the payment process.
If you have opted out of using the Carrier Portal, you can submit your invoice and supporting documents by emailing them to BCNL@buchananlogistics.com.
Access the Carrier Portal Here.
To help avoid processing delays, be sure your submission includes all required documentation and that the information on your invoice matches the shipment details. If you have questions about submitting an invoice or need assistance, contact your Carrier Sales Specialist or email carrierinquiry@buchananlogistics.com for support. If your question is about the status of a payment after your invoice has been submitted, please email carrierpay@buchananlogistics.com.
Additional Carriers and Transportation Partners Information
How does a carrier submit an invoice? | What is carrier onboarding? | How do freight brokers help carriers find loads? | What makes a good freight carrier partnership? | How do I check payment status on a load? | What is the difference between a freight broker and a dispatch service? | Buchanan Logistics Carrier Lane Request | Buchanan Connecting Carriers with Freight
